# Monitoring Windows Machines¶

Abstract

This document describes how you can monitor “private” services and attributes of Windows machines, such as:

• Memory usage
• Disk usage
• Service states
• Running processes
• etc.

## Introduction¶

Publicly available services that are provided by Windows machines (“HTTP”, “FTP”, “POP3”, etc.) can be monitored easily by following the documentation on Monitoring publicly available services (HTTP, FTP, SSH, etc.).

These instructions assume that you’ve installed Shinken according to the quickstart guide. The sample configuration entries below reference objects that are defined in the sample config files (“commands.cfg”, “templates.cfg”, etc.) that are installed if you follow the quickstart.

## Overview¶

Monitoring private services or attributes of a Windows machine requires that you install an agent on it. This agent acts as a proxy between the Nagios plugin that does the monitoring and the actual service or attribute of the Windows machine. Without installing an agent on the Windows box, Shinken would be unable to monitor private services or attributes of the Windows box.

For this example, we will be installing the NSClient++ addon on the Windows machine and using the check_nt plugin to communicate with the NSClient++ addon. The check_nt plugin should already be installed on the Shinken server if you followed the quickstart guide.

Other Windows agents (like NC_Net) could be used instead of NSClient++ if you wish - provided you change command and service definitions, etc. a bit. For the sake of simplicity I will only cover using the NSClient++ addon in these instructions.

## Steps¶

There are several steps you’ll need to follow in order to monitor a new Windows machine. They are:

1. Perform first-time prerequisites
2. Install a monitoring agent on the Windows machine
3. Create new host and service definitions for monitoring the Windows machine
4. Restart the Shinken daemon

## What’s Already Done For You¶

To make your life a bit easier, a few configuration tasks have already been done for you:

• A check_nt command definition has been added to the “commands.cfg” file. This allows you to use the check_nt plugin to monitor Window services
• Windows server host template (called “windows-server”) has already been created in the “templates.cfg” file. This allows you to add new Windows host definitions in a simple manner

The above-mentioned config files can be found in the “/usr/local/nagios/etc/objects/” directory. You can modify the definitions in these and other definitions to suit your needs better if you’d like. However, I’d recommend waiting until you’re more familiar with configuring Nagios before doing so. For the time being, just follow the directions outlined below and you’ll be monitoring your Windows boxes in no time.

## Prerequisites¶

The first time you configure Shinken to monitor a Windows machine, you’ll need to do a bit of extra work. Remember, you only need to do this for the first Windows machine you monitor.

Edit the main Shinken config file.

linux:~ # vi /usr/local/shinken/etc/nagios.cfg

Remove the leading pound (#) sign from the following line in the main configuration file:

#cfg_file=/usr/local/shinken/etc/objects/windows.cfg

Save the file and exit.

What did you just do? You told Shinken to look to the “/usr/local/shinken/etc/objects/windows.cfg” to find additional object definitions. That’s where you’ll be adding Windows host and service definitions. That configuration file already contains some sample host, hostgroup, and service definitions. For the first Windows machine you monitor, you can simply modify the sample host and service definitions in that file, rather than creating new ones.

## Installing the Windows Agent¶

Before you can begin monitoring private services and attributes of Windows machines, you’ll need to install an agent on those machines. I recommend using the NSClient++ addon, which can be found at http://sourceforge.net/projects/nscplus. These instructions will take you through a basic installation of the NSClient++ addon, as well as the configuration of Shinken for monitoring the Windows machine.

2. Unzip the NSClient++ files into a new C:NSClient++ directory
3. Open a command prompt and change to the C:NSClient++ directory
4. Register the NSClient++ system service with the following command:
C:\> nsclient++ /install
1. Install the NSClient++ systray with the following command (‘SysTray’ is case-sensitive):
C:\> nsclient++ SysTray
1. Open the services manager and make sure the NSClientpp service is allowed to interact with the desktop (see the ‘Log On’ tab of the services manager). If it isn’t already allowed to interact with the desktop, check the box to allow it to.
1. Edit the “NSC.INI file” (located in the “C:NSClient++” directory) and make the following changes:
• Uncomment all the modules listed in the [modules] section, except for “CheckWMI.dll” and “RemoteConfiguration.dll”
• Optionally require a password for clients by changing the “password” option in the [Settings] section.
• Uncomment the “allowed_hosts” option in the [Settings] section. Add the IP address of the Nagios server to this line, or leave it blank to allow all hosts to connect.
• Make sure the “port” option in the [NSClient] section is uncommented and set to ‘12489’ (the default port).
1. Start the NSClient++ service with the following command:
C:\> nsclient++ /start
1. If installed properly, a new icon should appear in your system tray. It will be a yellow circle with a black ‘M’ inside.
2. Success! The Windows server can now be added to the Shinken monitoring configuration...

## Configuring Shinken¶

Now it’s time to define some object definitions in your Shinken configuration files in order to monitor the new Windows machine.

Open the “windows.cfg” file for editing.

linux:~ # vi /etc/shinken/objects/windows.cfg

Add a new host definition for the Windows machine that you’re going to monitor. If this is the first Windows machine you’re monitoring, you can simply modify the sample host definition in “windows.cfg”. Change the “host_name”, “alias”, and “address” fields to appropriate values for the Windows box.

define host{
use     windows-server  ; Inherit default values from a Windows server template (make sure you keep this line!)
host_name       winserver
alias       My Windows Server
}

Good. Now you can add some service definitions (to the same configuration file) in order to tell Shinken to monitor different aspects of the Windows machine. If this is the first Windows machine you’re monitoring, you can simply modify the sample service definitions in “windows.cfg”.

Replace “”*”winserver”*”” in the example definitions below with the name you specified in the “host_name” directive of the host definition you just added.

Add the following service definition to monitor the version of the NSClient++ addon that is running on the Windows server. This is useful when it comes time to upgrade your Windows servers to a newer version of the addon, as you’ll be able to tell which Windows machines still need to be upgraded to the latest version of NSClient++.

define service{
use         generic-service
host_name           winserver
service_description NSClient++ Version
check_command       check_nt!CLIENTVERSION
}

Add the following service definition to monitor the uptime of the Windows server.

define service{
use         generic-service
host_name           winserver
service_description Uptime
check_command       check_nt!UPTIME
}

Add the following service definition to monitor the CPU utilization on the Windows server and generate a CRITICAL alert if the 5-minute CPU load is 90% or more or a WARNING alert if the 5-minute load is 80% or greater.

define service{
use         generic-service
host_name           winserver
}

Add the following service definition to monitor memory usage on the Windows server and generate a CRITICAL alert if memory usage is 90% or more or a WARNING alert if memory usage is 80% or greater.

define service{
use         generic-service
host_name           winserver
service_description Memory Usage
check_command       check_nt!MEMUSE!-w 80 -c 90
}

Add the following service definition to monitor usage of the C:drive on the Windows server and generate a CRITICAL alert if disk usage is 90% or more or a WARNING alert if disk usage is 80% or greater.

define service{
use         generic-service
host_name           winserver
service_description C:\ Drive Space
check_command       check_nt!USEDDISKSPACE!-l c -w 80 -c 90
}

Add the following service definition to monitor the W3SVC service state on the Windows machine and generate a CRITICAL alert if the service is stopped.

define service{
use         generic-service
host_name           winserver
service_description W3SVC
check_command       check_nt!SERVICESTATE!-d SHOWALL -l W3SVC
}

Add the following service definition to monitor the Explorer.exe process on the Windows machine and generate a CRITICAL alert if the process is not running.

define service{
use         generic-service
host_name           winserver
service_description Explorer
check_command       check_nt!PROCSTATE!-d SHOWALL -l Explorer.exe
}

That’s it for now. You’ve added some basic services that should be monitored on the Windows box. Save the configuration file.

If you specified a password in the NSClient++ configuration file on the Windows machine, you’ll need to modify the check_nt command definition to include the password. Open the “commands.cfg” file for editing.

linux:~ # vi /usr/local/nagios/etc/commands.cfg

Change the definition of the check_nt command to include the “”-s” <PASSWORD>” argument (where PASSWORD is the password you specified on the Windows machine) like this:

define command {
command_name    check_nt
command_line    $USER1$/check_nt -H $HOSTADDRESS$ -p 12489 -s PASSWORD -v $ARG1$ $ARG2$
}

Save the file.

## Restarting Shinken¶

You’re done with modifying the Shiknen configuration, so you’ll need to verify your configuration files and restart Shinken.

If the verification process produces any errors messages, fix your configuration file before continuing. Make sure that you don’t (re)start Shinken until the verification process completes without any errors!